Dr. Detail 919, Inc. dba Dr. Detail Pro (“Dr. Detail Pro”, “we”, “us”, “our”) provides US residents with home maintenance services. Use of the Dr. Detail Pro website, e-communication tools, and our social media sites (collectively, “Website”), including all materials presented on the Website, on our social media accounts, and through all Services provided by Dr. Detail Pro are subject to this Privacy Policy (“Policy”). This Policy applies to all Website visitors, customers, and all other users of the Website and our Services (collectively, “you” and “your”).
By using the Website or Services you agree you have read this Privacy Policy and agree to be bound by it. If you have any questions about this Policy contact us by the methods noted below.
Dr. Detail Pro cares about your privacy. We collect, use, maintain, and share your Personal Information as we deem necessary to effectively deliver our products and services (collectively, our “Services”) to you, and to communicate with you about the same. We also collect, use, maintain, and share your Personal Information as we deem necessary to operate our Website as further discussed in this Policy. This Policy explains what, how, and why we collect, store, use, and share your Personal Information when you visit our Website our utilize our Services.
“Personal Information” is any information you voluntarily share with us (or third parties that you use and direct to share information with us) that personally identifies you and your related identifiers such as your:
This Policy may be accessed directly and at any time via a link on Dr. Detail Pro’s homepage. This Privacy Policy is part of Dr. Detail Pro’s Terms and Conditions of Use and is hereby incorporated into the Terms and Conditions of Use by this reference. The Terms and Conditions of Use can be accessed directly at any time via a link on Dr. Detail Pro’s homepage.
The Personal Information you provide to Dr. Detail Pro, whether directly or through a third party, is used for many reasons, including the ability of Dr. Detail Pro to:
Information from Children
Dr. Detail Pro’s Services and Website content is only available for use and purchase by those over the age of 18. To access or use the Website and our Services, you must be 18 years old or older, and have the requisite power and authority to enter into this Policy. Our Services and Website content is not targeted to, intended to be consumed by, or designed in any way to entice individuals under the age of 18. Dr. Detail Pro will not knowingly collect, use, or maintain Personal Information from people actually known to be under the age of 18. Individuals under the age of 18 are legally prohibited from using this Website or our Services. Please contact Dr. Detail Pro immediately if you know of or have reason to believe anyone under the age of 18 has shared their Personal Information with us, and we will delete it immediately unless we are legally required to keep it.
Website Access from Outside the United States
The Website and our Services are intended only for United States customers. If you visit the Website from outside the United States, your information may be transferred to, stored, and processed in the United States where our Website is hosted. The data protection and privacy laws of the United States may not be as comprehensive as those in your country. By using the Website and the Services available on the Website, you do so without our consent, and you hereby agree to the transfer of your information to the United States and its collection, storage, sharing, and use as described in this Policy. You further agree that all transactions relating to the Website and Services shall be deemed to have occurred in the United States.
Dr. Detail Pro or our authorized service providers may use cookies and similar tracking technologies to collect Personal Information whenever you use our Website or Services, including visiting websites from third parties we use to facilitate our Services. Such technologies, if used, help us personalize your experience, measure the effect of our ads, and make business decisions.
Cookies
A cookie is a small amount of data that is sent to your browser from a web server and is stored in your computer’s hard drive. Dr. Detail Pro or third-party vendors may send your computer cookies. Some web browsers will allow you to customize cookie settings (e.g., notify you before one is received, giving you an opportunity to accept the cookie; option to turn off cookies, etc.). If you choose to disable cookies, some areas of the Website or third-party sites we use to provide Services may not work properly or at all.
Do Not Track Signals
Because there isn’t an industry or legal standard for recognizing or honoring Do Not Track signals, Dr. Detail Pro does not respond to them.
Other Tracking Technologies
In addition to cookies, Dr. Detail Pro or our service providers may use web beacons, pixels, and similar tracking technologies on our Website. If you do not want cookie information to be associated with our Website and turn off cookies, web beacon and other tracking technologies still detect visits but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
Dr. Detail Pro does not sell, rent, or lease your Personal Information to any third parties. In certain circumstances, we may share your Personal Information with third parties to help us provide Services, run and market our business, and comply with legal obligations. In such circumstances, we will not provide further notice to you beyond what is in this Policy, unless otherwise required by law. The categories of third-party persons or entities with whom we may share your Personal Information may include:
By using our Website and our Services you agree that we are allowed to share your Personal Information with our third-party service providers to the extent we deem necessary and for the reasons stated in this Policy, and that we may do so until you opt out of such disclosures. If such disclosures are restricted, it might restrict our ability to comply with the ethical standards to which we are subject, or to perform our contractual obligations to you, and we may not be able to provide our Services to you.
The Website or Service content may have links or embedded content to and from third-party websites. Except as otherwise described in this Policy, this Policy only addresses the use and disclosure of Protected Information we collect from you. Third-party sites that are accessible through our Website or Services have their own privacy policies. We are not responsible for the privacy policies of third parties and expressly disclaim any liability arising out of your use of linked or embedded content to and from third-party websites. By visiting those websites, you do so freely and at your own risk.
Dr. Detail Pro exercises what we consider to be appropriate technical and organizational measures to safeguard your Personal Information from unauthorized or unlawful access, and from accidental loss, destruction, or damage to your Personal Information. Such measures may include the use of secure passwords, SSL encryption, disk-based encryption, firewalls, antivirus and malware detection systems, and other measures that help us protect your Personal Information. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect the Personal Information you share with us through our Website and Services, by your use of our Website and Services you acknowledge and agree that:
Should a data breach of your Personal Information occur, Dr. Detail Pro will notify you via email at the last known email address we have for you within 20 business days of the date we become aware of the breach.
Dr. Detail Pro may contact you directly or through a third-party service provider regarding our Services. With your consent or where allowed based upon legitimate interests, we may also contact you with timely information about products, services, features, surveys, newsletters, promotions, contents, upcoming events and the like that we think you’ll find valuable.
By using our Services you agree that we may contact you until you otherwise opt out of our communications. However, if such communication limitations restrict our ability to comply with the ethical standards to which we are subject, or to perform our contractual obligations to you, we may not be able to provide our Services to you. If you do not use our Services, we will only contact you if you have elected to receive communications from us (e.g., signing up for our newsletter or subscribing to our social media). We may use the following tools to communicate with you:
CAN-SPAM Act
When sending you commercial content through email, Dr. Detail Pro agrees to the following:
If you prefer not to receive any direct marketing communications from us and/or our third-party service providers, you can opt out at any time by following the contact instructions below.
Once your access to our Website and use of our Services end, we may keep your Personal Information for as long as we are required to under the law, under contract, and according to our data retention policies then in place, whichever is longer. We will exercise all reasonable safeguards to protect your Personal Information as long as we are in possession of the Personal Information.
In general, you can visit the Website without having to actively disclose Personal Information though Dr. Detail Pro may keep track of the domains of people who visit us, and we may analyze data derived from those visits to get insight into trends and statistics as we note above. Once you decide to utilize our Services and take active steps toward that end, Dr. Detail Pro will need to collect Personal Information from you as described above. When you share Personal Information with us through our Website or our Services you have certain rights with regard to that Personal Information.
Specifically, you have the right to:
Control What You Share with Us
You are free to limit the Personal Information you share with us, but please understand it may impact our ability to adequately perform our Services provide personalized Services. If such limitations restrict our ability to comply with the ethical standards to which we are subject, or to perform our contractual obligations to you, we may not be able to provide our Services to you.
Control What You Share with Third Parties
If you use third parties to work with Dr. Detail Pro you may be able to manage how your Personal Information is collected, used, and shared by them, but you will have to read their privacy policies to identify the choices they offer you. The categories of third parties with whom we share Personal Information and with whom you may also interact are identified above.
Control How We Communicate with You
We use many communication tools to stay in contact with you (e.g., email, client portal, text messages, telephone calls, video conferences, postal mail, etc.). Depending on the Services we are providing you and our contractual obligations to you, you may be able to decide how and to what extent we communicate with you during the Services. After Services are completed you may direct us not to contact you further and Dr. Detail Pro will respect your wishes.
Delete or Limit Personal Information
If you would like to see or have your Personal Information deleted or limited, please follow the instructions for contacting us located at the end of this Policy. Please understand that if you make such a request, Dr. Detail Pro will first need to verify your identity before we can respond to your request. If we are unable to verify your identity, we will not be able to complete your request. Additionally, Dr. Detail Pro may need to keep some of your Personal Information so we can 1) complete our Services and/or comply with our contractual obligations to you; 2) detect and prevent malicious, fraudulent, or illegal activity; 3) protect the legal rights of you or others; 4) manage our business processes that are reasonably related to your expectations when purchasing our Services; and/or 5) to comply with the law.
This Policy was last updated as of the Effective Date. Dr. Detail Pro reserves the right to change or update the Policy at any time and for any reason. A notice of any material changes to this Policy will be posted on the Website for 14 days prior to the effective date of the amended Policy. By using the Website or our Services you acknowledge and agree that it is your sole responsibility to review this Website and this Policy periodically to be aware of any modifications.
If you have any concerns about the changes, please contact us according to the instructions below to let us know you do not accept the amended Policy. If you do not contact us to object to the amended Policy you will be deemed to have accepted the amended Policy. After the amended Policy becomes effective Dr. Detail Pro will collect, store, use, manage, and protect your Personal Information as documented in the amended Policy.
If you would like to ask a question about, or access, correct, amend, or delete your Personal Information and/or this Policy, please contact us so we can help:
